Free audio training for skin and beauty therapists

The Consultation Reset

7 shifts to take you from “where do I even start?” to a client who actually follows through

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A woman with her hand in her hair, head bowed

Have you ever finished a consultation with a page full of notes, and a voice inside your head silently screaming:

“Where on earth do I even start here?”

Or had a client who’s followed through on all your advice and seen some improvement, but you know there’s something going on you haven’t quite been able to get to?

If that feels familiar, you’re not alone. It’s something I hear from skin therapists all the time, and honestly, I’ve been there myself more times than I’d care to admit.

This isn’t you getting it wrong. It isn’t a gap in your ability. It’s your clinical instinct outgrowing the way you were originally taught to see and work with skin.

Your training taught you to ask about diet and lifestyle. It didn’t teach you what to do with the answers. So you’ve been picking things up from podcasts, posts and trainings, and it all just adds to the pot, and to the overwhelm.

What you actually need is a structure you can flow through.

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In this free audio training, you’ll learn

  • The information overload problem, and how to fix it
  • No more evenings writing follow-up notes
  • What’s really going on with the client who’s done everything you asked and still isn’t where she wants to be
  • How you’re silently telling clients it’s the topicals that count most
  • What your consultation is really for, and why it’s not what you were taught

It’s 15 minutes long, so grab yourself a cup of tea, or pop your AirPods in whilst you get ready for your next client.

Send me the free audio
Chloe Manlay at her desk

Your teacher

Hey, I’m Chloe.

I’m a registered Nutritional Therapist and founder of True Skin Nutrition. I’ve spent the last decade working with skin, supporting hundreds of women to feel confident in their skin again, and for the last four years I’ve focused on helping skin professionals understand skin in the context of the whole body.

I love initial consultations. They’re probably my favourite part of working with a client one-to-one. But I’ve often sat there feeling like a bunny caught in the headlights, not sure what to do or where to start with all the information in front of me.

This audio is everything I wish I’d known then.

Chloe x

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